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P. Jacobs Web Design & Development Customer Support Pages


Setting Up Your Email

Your email settings are configured in the web control panel. To access the control panel, type the following web site address into your web browser: www.domain.com/siteadmin - Replace domain.com with your own domain name. You will be prompted for your username and password before you can proceed.

Configuring Your E-Mail Addresses

By default, all email for your domain name is controlled by the existing user usually called Site Admin. We recommend that you do not delete this account, otherwise you will lose access to your domain name if you do not have another user setup correctly. Most domain names who are used by one person do not add additional accounts as anything infront of the domain name will reach the default user i.e. joebloggs@domain.com

The Web Control Panel - Summary Of Features
Figure 1 - The initial page that lists all users for your domain name
Figure 2 - Add new user page, for creating new users
Figure 3 - Modify user settings, email aliases, auto response and forwarding
Figure 4 - Web site statistics, viewing you traffic and data transfer

Figure 1 - The initial page
figure1
Upon logging into the web control panel, figure 1 will appear. You will have an account setup already usually called Site Admin which receives all email for your domain name. Start with Figure 3 and edit Site Admin.

1. Click on Add User to create a new user. The window in figure 2 will appear.

2. Click on the blue mail icon to add/modify the user's email forwarding address or auto response message. The window in figure 3 will appear.

3. Click on Site Usage to view your web site traffic statistics. Click here for more information.

To add a new user, complete the form. Please take note of the username and password you have chosen and tick the site administrator box if they require access to make changes to your web site (using FTP or FrontPage extensions). Users with administrator access have a green crown icon in the site management window.

In the email aliases box, enter '@domainname.com' if you would like 'anything@domain.com' (all mail) to forward to the user. If you have multiple users, do not have an account that forwards all mail. To forward specific email aliases to the account you can add names followed by the enter key. i.e.
bob
harry
tom

Figure 2 - Add a new user
figure 2
Figure 3 - Modify user settings
figure 3
To add a forwarding email address for a user, type in an email address in the Forward Email To field. If the field is left blank, the user can collect mail directly off our mail server by entering the login and password in an email program (such as Microsoft Outlook Express) and using 'mail.yourdomain.com' as the POP mail server name. If an email address is entered, then email will automatically for the user. Please use your (ISP's) Internet Service Provider's SMTP server as ours is disabled for security reasons.

You can add/modify the email aliases for the user in the email aliases field as required.

If you tick the Vacation Message box, the automatic response message will be sent to anyone who sends an email to this user.

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